Imani Boutique accepts items purchased in-store or online for exchange. Items must be unworn, unwashed with original tags attached to be exchanged within 3 days of original purchase. Returned items are only eligible for store credit only. Any items purchased in-store or online thats on sale or clearance is FINAL SALE and not eligible for return. You can not exchange on an exchange. Orders may be returned using any method of your choice, at your expense. You are responsible for paying to re-ship your exchange once we receive it. Original shipping charges are non-refundable. Once your exchange is received we will issue a store credit that can be redeemed in-store or online. ***Please note.....All Jewelry is Final Sale!